Employment
Jobs @ STTARS
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Bi- Cultural Peer Support Worker
STTARS (Survivors of Torture and Trauma Assistance and Rehabilitation Services)
- Fixed-term | 0.6 FTE
- Based at our Salisbury office
- SCHADS Award 2010 Level 3-4, depending on qualifications, relevant experience and demonstrated capability
- CBB salary packaging up to $15,999
Culturally responsive, recovery-oriented peer support within the Thrive & Connect program
About CALD Mental Health Program
This specialist mental health service for culturally and linguistically diverse communities, provided by STTARS, aims to enhance the mental well-being of adults from diverse backgrounds. This flexible and culturally sensitive program aims to offer mental health information, support for accessing services, low-intensity practical support for individuals and groups, and clinical care coordination for qualifying individuals.
About the position:
Reporting to the Team Lead, this role involves providing individual support to clients, delivering information on mental health services, and coordinating administrative tasks.
Key responsibilities:
- Provide culturally safe, strengths-based and recovery-oriented peer support, helping clients identify goals, practical needs, and appropriate supports.
- Provide mental health information, emotional support and practical assistance to help clients understand options and navigate relevant services.
- Support engagement processes by identifying cultural, language, systemic and practical barriers and contributing culturally responsive engagement strategies.
- Plan, develop and facilitate low-intensity psychoeducation, peer groups and structured wellbeing activities in collaboration with the Thrive & Connect team.
- Work with interpreters and support clients to prepare for appointments; where required, accompany clients in an advocacy or representative capacity within role boundaries.
- Build and maintain relationships with target communities, lived experience networks, community leaders and relevant external services to strengthen referral and access pathways.
About You
You are approachable, culturally aware, reflective, and able to build respectful relationships with people from diverse backgrounds. You understand the value of peer support and can use lived experience in a way that supports hope, choice and self-determination while maintaining clear professional boundaries.
A key requirement of this peer role is personal lived experience of mental health challenges, or lived experience as a family member, support person or carer, together with the ability to draw on that experience appropriately in supporting others.
You will demonstrate:
- Bicultural knowledge and a strong understanding of the challenges that can affect people from migrant, refugee and asylum seeker backgrounds.
- Bilingual communication skills.
- Strong interpersonal skills, including empathy, respect, professionalism, cultural humility and the ability to communicate effectively
- The ability to plan and organise work, coordinate practical group or program activities, maintain accurate records, and use Microsoft Office and client data systems.
- A Certificate IV in Mental Health, Mental Health Peer Work, or an equivalent human/community services qualification at Certificate IV level or above; applicants willing to complete a relevant qualification while working may also be considered.
If you are committed to culturally safe, recovery-oriented peer work and would like to contribute to a service that improves access to mental health support for diverse communities, we encourage you to apply.
Employment Requirements
The successful applicant will be required to provide or obtain the following before commencement:
- A current and valid Working with Children Check (WWCC), or willingness to obtain one
- A current and valid National Criminal History Check (Police Clearance), or willingness to obtain one
- Photo ID
- Evidence of right to work in Australia
- A current and valid driver's licence and willingness to use an appropriately registered and insured vehicle for work-related travel where required
Applications close at COB, 25/09/2026. STTARS reserves the right to close applications prior to this date.
Applications including a cover letter and CV should be addressed to Mehak Khandeparkar, Team Lead.
For a confidential discussion or a copy of the Position Description, please contact Zakia Hussaini, HR Advisor, on (08) 8206 8900 or email HR@sttars.org.au